SuperBook first began its sportsbook operations in 2020 at The Lodge Casino in Black Hawk, CO. Since then, it expanded to Arizona, Maryland, Nevada, New Jersey, and West Virginia. The bookmaker launched in Iowa in October 2022 in online and mobile app capacities through a retail partnership with the Isle Casino Hotel in Waterloo, which also carried Caesars as a sportsbook skin.
With some of the most competitive, player-friendly lines in the market, SuperBook was an excellent choice when odds shopping. To keep up with some of the other bookmakers in Iowa, especially due to the launch more than three years after online sports betting first started in the state, SuperBook often offered lines of -120 when other books were at -140, which resulted in higher payouts for the same stake at another gambling site. However, it closed in Iowa on July 19, 2024.
The signup process at SuperBook was easy and not at all time-consuming, just like other online sportsbooks in Iowa. Most users were ready to place their bets in about five minutes. Here’s how to get started with SuperBook Iowa and get the promo.
SuperBook’s betting app in IA
SuperBook had a unique sports betting app for each state where it was legal and live, except for Nevada where it was land-based only. This meant that if you planned to play on their Iowa sports betting app outside of the state’s borders, you’d either need to download the app from the state you were traveling to or play online through your web browser.
The SuperBook app held a 4.0/5 star rating in the App Store but no rating in the Google Play Store. This was likely due to the relative newness of the app, as the Apple app had a total of five ratings and no reviews at the time of writing.
When opening the app, you’d notice a rotating menu at the top with available bonus offers. You could then filter lines based on events that were starting soon, games that were live, Iowa teams, and featured odds. Additionally, at the bottom of the screen, you could sort by sport, view your betting slip, browse promotions, and access your account to make a deposit or request a withdrawal.
How you could download the SuperBook app on iOS
If you had an internet connection, you could download the SuperBook app on your iOS device. Here’s how you could get started:
After the download finished, you could create a new SuperBook account, make a deposit, and claim the welcome bonus.
How you could download the SuperBook app on Android
The download process to get the SuperBook app on your Android device was very similar to the iOS steps. Here’s what you needed to do:
Once you’d downloaded the app, you could log in with your existing SuperBook credentials or create a new account if you hadn’t yet done so.
SuperBook Iowa had many features that appealed to sports bettors of all levels of experience. Here were some of the best features users could expect:
SuperBook IA past banking options
SuperBook IA’s banking options list was noticeably smaller than other operators, though with continued expansion to other states, this list could grow. Here were the methods you could use to make your deposits and withdrawals:
Sports you could bet on using SuperBook IA
SuperBook carried 19 different sports on its platform and offered multiple leagues and subcategories for each market. Here were some of the best sports you could bet on using SuperBook:
Could you bet on Iowa college sports with SuperBook?
Yes, you could bet on Iowa college sports with SuperBook. While you couldn’t find individual player props for the games (as this wasn’t allowed in Iowa), you could wager on Drake, Iowa, Iowa State, and Northern Iowa if you wished.
Customer support of SuperBook Sportsbook Iowa
Our biggest concern with SuperBook Sportsbook Iowa was customer support, and two main areas of their support service raised some red flags. The FAQ section of the website was, quite bluntly, a mess. The information was scattered by state, and the search tool wasn’t finely tuned enough to yield quality results.
Furthermore, the support portal lacked a chat feature to point you in the right direction, resulting in even more frustration.
Your best bet was to reach out over the phone or via email, which, to SuperBook’s credit, had been far more helpful. The staff members we interacted with while testing for this review were professional, polite, and helpful along the way. Going that route saved time and headaches.
Our expert opinion on SuperBook Iowa
In our expert opinion, SuperBook Iowa was a reliable option that Hawkeye bettors should have added to their betting repertoire. It offered players frequent contests on the sites, a respectable welcome bonus, and ever-improving online and mobile betting platforms.
What we really liked about SuperBook was the player-friendly lines. Though the differences in lines compared to other books were usually small, these differences added up over time and made a sizable difference to your bankroll in the long run. We also particularly appreciated the professionalism of the customer service team and the quick payout process.
However, there were a few things SuperBook could have improved on to truly become, well, super! The FAQ pages were in desperate need of organization and clarity; implementing a 24/7 chat feature that could connect you to a support staffer wouldn’t have gone amiss either. Finally, we’d have loved to see more payment options available on SuperBook, especially on the withdrawal side.